Satisfaction of external groups

Satisfaction of external groups: Satisfaction of customers, consumers, or business partners with respect to data quality (i.e. quality of product catalogs, quality of shared data); typically surveyed by means of questionnaires/ interviews.

 

Source: Legner, Christine; Pentek, Tobias; Ofner, Martin; Labadie, Clément: CDQ Trend Study: Trends in corporate data management, 2017 (https://cc-cdq.ch/cdq-trend-study)

 

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