Total quality management

Total quality management: A comprehensive approach to the management of quality from the production environment that proves that the costs of preventive quality management exceed the total costs for all reactive measures in the management of quality. This applies to material, as well as immaterial, goods like data.

Source: Otto, Boris; Österle, Hubert: Corporate Data Quality: Prerequsite for Successful Business Models, 2015 (http://www.cdq-buch.de/)

 

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